Warranty
At Drigocar, we take pride in the gadgets of premium quiality and craftsmanship and quality of our diecast handmade model cars. We stand behind our products and offer the following warranty to ensure your satisfaction.
**Warranty Coverage**
1. **Warranty Period**
- This warranty covers your diecast handmade model car for a period of 30 days from the date of purchase.
2. **Coverage Details**
- **Manufacturing Defects**: We guarantee that your model car will be free from defects in materials and workmanship under normal use.
- **Workmanship**: Our model cars are handcrafted with precision. Any defects in craftsmanship, such as improper assembly or finishing issues, will be covered.
- **Parts and Components**: Any defective parts or components will be repaired or replaced at our discretion.
**Exclusions**
This warranty does not cover:
- Damage resulting from improper use, accidents, or unauthorized modifications.
- Cosmetic damage caused by exposure to environmental factors such as sunlight, heat, or moisture.
- Any damage resulting from the model being used as a toy or handled in a manner inconsistent with its intended purpose as a collectible item.
- Customized products, but like shipping damage or issue of the quality will be our responsibility.
**Claim Process**
If you believe your diecast handmade model car has a defect covered by this warranty, please follow these steps:
1. **Contact Us**: Reach out to our customer service team at info@drigocar.com with your proof of purchase and a detailed description of the issue.
2. **Inspection**: We may request photos or ask you to send the model car to us for inspection.
3. **Resolution**: If the issue is determined to be covered by the warranty, we will repair or replace the model car at no cost to you. If a replacement is not available, we will offer a refund or store credit.
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